This course covers; the importance of setting performance standards for a team member through the use of SMART targets, the value of receiving and giving feedback effectively to improve performance, and how to manage underperformance.
No prior subject knowledge required.
In order to join this eLearning course you will need:
A reliable internet connection, a computer/Laptop/Tablet/Smartphone, you may also choose to use a headset or earphones with a microphone attachment. You may also wish to have a notepad and pen available for making any notes. You should ensure that you have a suitable place to study that is free from any distractions.
Commit to completing all elements of the eLearning module including the activities and assessments. Application of your learning into the workplace are essential to strengthening your day to day practice.
The e-learning module will comprise of information, activities and assessments. You should allow at least two hours to complete the e-learning activity and sufficient time to implement and practice the learning and activities to consolidate learning.
On this course you will learn more about:
If you wish to undertake further training you should discuss this with your line manager in the first instance. Details of other courses are available to view on the course booking system.