Carers awareness (INTE00064)

Online Course
  • This is an East Riding Council staff course. If you are not a member of staff, you will not be able to apply or enrol to this course.

Course details

Unpaid and informal carers make a vital contribution to our community and provide essential support to the person or persons they care for/support. Caring for a family member or friend can come with a mental, emotional, and physical toll, and carers are often unaware of the support that is available to them or even recognise themselves as a carer (hidden carer’).

This course will give you an insight into the impact that caring could be having on your friends, family, colleagues or your team members. It will also help you to recognise the signs of someone that could be a ‘hidden’ carer and may need additional support.

Whether you want an understanding of signs that someone may be struggling with a ‘hidden’ carer role, you have a colleague or friend that needs support, or if you’re a carer yourself and would like to know more about the support and help available, this course is the ideal starting point.

Who can join this course?

This course is available to anyone that wishes to gain greater insight into the role of informal and unpaid carers, and the support available to them.

What do I need to join the course?

In order to complete this eLearning course you will need a reliable internet connection, a computer / Laptop / Tablet. You may also wish to have a notepad and pen available for making any notes. You should ensure that you have a suitable place to study that is free from any distractions.

What do I need to provide for the first session?

Before starting the course, you may want to think about any experience you have of carers and caring, and how they have been affected by caring.

How will I be taught?

This is an interactive eLearning course, which takes around 40 minutes to complete. However, do not worry if it takes you longer, as it is important that you take the opportunity to develop at your own pace.

What will I learn?

This course aims to equip you with insight into the vital contribution informal and unpaid carers play in the community, and how to signpost them to services and support available in the East Riding.

By the end of this course, you will be able to:

  • Describe what informal and unpaid carers are.
  • Explain the sources of support and information available to carers in the East Riding.
  • Access the free digital resource provided by Carers UK, and advise carers of its availability.
  • Refer carers to the East Riding Carers Support Services
  • Access and share current information for awareness raising within work area / teams, personal networks and the local community.

What could I do next?

You can discuss any learning and / or development needs at any time, including as part of your development review, with your Supervisor or Manager and they will help identify the best solution to resolve the need. You should ensure that you reflect on any learning and/or development completed regularly to ensure it has met your needs. 

Should you require any further learning and/or development then details of other courses are available to view on