Principles of Team Leading Level 2 Certificate - elearning (15HW14AL/22)
Online Course

Course details

If you’d like to pursue a career in team leading or would like to progress within your current employment, then this Level 2 course will provide you with knowledge and understanding of a range of team leading principles and you’ll also gain a qualification to add to your CV.

On this course you’ll learn about different kinds of business structures in the public, private and voluntary sectors and the range and purpose of leadership opportunities that are available within these. You’ll learn what team leading is and what it involves, from managing a team’s workload to motivating team members, as well understanding how different types of leadership can impact a team’s performance. You’ll also learn about different kinds of verbal and written communication methods in the workplace, from preparing for and participating in meetings to ensuring accuracy in documentation and how communication varies depending on the audience.

You’ll then have the opportunity tailor your learning to and learn about a range of wider team leadership topics that are relevant to your own goals, such as customer service, conflict resolution, health and safety and delivering presentations. You could also learn about coaching and mentoring others and understanding personal development.

Upon completion of the course, you’ll have an understanding of a range of principles of team leading that will prepare you for employment or progression in this area.

What will I learn?

This course is made up of a total of eight units; there are three mandatory units and you may choose your remaining five units from the range below.

For your three mandatory units you’ll develop your understanding of:

  • The principles of team leading
  • Business environments and structures
  • Communicating work-related information.

You’ll then be able to build your knowledge in five of the following areas:

  • Managing performance and conflict in the workplace
  • Understanding customers
  • Delivering customer service and resolving problems
  • Principles of equality and diversity in the workplace
  • Developing working relationships with colleagues
  • Health and safety procedures in the workplace
  • Developing and delivering a presentation
  • Coaching in the workplace
  • Mentoring others
  • Understanding personal development.

What is it like to learn with East Riding Adult Learning and Employability?

At East Riding Adult Learning and Employability we pride ourselves on the support we give to our learners, from the very first time you contact us, to the day you achieve your goals.

If you choose to join this Level 2 self-directed eLearning course you’ll be supported by our dedicated staff throughout your learning journey and will receive support and feedback from your assessor at each stage of your learning.

During your learning your assessor and our support staff will keep in touch with you give you advice to support you with your next steps and they’ll also tell you about all of the other learning opportunities that you have access to, including help with developing your maths and English skills, joining one of our creative skills classes or sessions to improve your health, wellbeing, confidence or resilience. If you are looking for work or aiming for a change of role, then we will also make you aware of the employability programmes we have available to support you in achieving your employment goals.

Our team will be there to support you at every step of your journey and we always welcome your feedback to help us ensure that you feel safe, happy, supported and welcome.

What do I need to join the course?

You will speak to one of our Personal Advisors prior to enrolling on the course, where you’ll be able to receive information, advice and guidance related to your course; they’ll also discuss your learning goals with you and answer any questions you may have.

In order to join this eLearning course you will need:

  • A reliable internet connection and a computer, laptop or tablet
  • A notepad and pen, or a word-processing application (such as Microsoft Word) for making notes
  • A suitable place to study that is free from any distractions
  • Access to the East Riding eLearn platform; we will send joining instructions to you once you have enrolled.

What do I need to provide for the first session?

You don’t need to have any experience of team leading, just an interest in the subject and the personal commitment needed to complete the course in your own time.

What could I do next?

You might like to develop your employability skills to help you to apply for a job or to progress within your current workplace; our range of short employability courses can help you to write or update your CV, search for team leadership jobs or to develop your interview skills so you can apply for jobs with confidence.

You may decide to improve your skills or work towards a qualification in English, maths or IT, or you may wish to consider further self-directed qualifications, such as the Level 2 certificate in Awareness of mental health problems.

Alternatively, you may decide to learn about counselling, neurodiversity or speaking confidently in public. You could also choose to explore our wider course offer, which includes topics such as photography, arts and crafts and mindfulness.

Can we help you to learn?

You can find more information on the Financial help and additional support page or you can contact us to talk about this and any other support we can provide.