Developing your Emotional Intelligence Skills - virtual (INTC00252)

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Online Course

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This is an East Riding Council staff course. If you are not a member of staff, you will not be able to apply or enrol to this course.

Course details

Are you a leader looking to better understand your emotional intelligence, to understand, use, and manage your own emotions in positive ways to relieve stress, allows you to communicate more effectively, empathise with others, overcome challenges and defuse conflict? This session will guide you through what is meant by emotional intelligence, how it can help you build stronger relationships, allowing you to see the links between emotional intelligence, behaviour and performance. It will help you to connect with your feelings, turning intentions into actions, and help you make informed decisions about what matters to you the most.

What do I need to join the session?

The course is for those who want to develop their emotional intelligence, release potential and improve understanding of their team and management / leadership style. Although there are no official prerequisites to the course, there will be a need to be open minded and be prepared to reflect on yourself and areas for development.

What do I need to provide for the first session?

Venue information is displayed at the top of this page.

If your course is delivered online:
You’ll need a reliable internet connection and a device such as a laptop, tablet or PC. A quiet space and headphones and a microphone are recommended for the best experience. Please be online and prepared when the session begins.

For face-to-face sessions:
Please bring a notepad or a device for making notes. Ensure you arrive promptly so the session can start on time.

How will I be taught?

Your learning will be supported by an experienced trainer, this will be an interactive session and you will be able to take part in small and large group discussions and share your thoughts. Additional reading may be required to support learning.

What will I learn?

This session aims to equip learners with greater awareness and explore Golmans theory on E.I. This will include understanding the benefits of emotionally intelligent leadership, the barriers, challenges and how it can benefit levels of trust, understanding and ultimately performance. It is an interactive session in which learners will:

Understand what is meant by the term emotional intelligence
Explore the different elements of Golman’s EI framework, and how it relates to you and your leadership
Consider the benefits of emotionally intelligent leadership.
Learn how to better understand themselves and others and the benefits for the overall team in terms of trust, respect and performance.

What could I do next?

If you wish to undertake further training you should discuss this with your line manager in the first instance. Details of other courses are available to view on the course booking system.