Improve Your Digital Skills (COTTIT)

What do I need to join the course?

The courses are aimed at learners who do not already have a Level 2 ICT or digital skills qualification (GCSE grade C / grade 4 or above). When you apply for this course, we will call you and offer you an appointment with an advisor to discuss what it is you’d like to learn; you can choose whether you’d like to attend an appointment in centre, over the telephone or via Microsoft Teams video call, whichever suits you best.

What do I need to bring with me to the first meeting?

You should bring with you evidence of your identity (a passport, driving licence or birth certificate) and any qualification certificates you have.

What will happen at the first meeting?

You will meet with one of our experienced advisors who will talk to you about what you want to achieve and why. It may be that you are looking to gain more digital skills to support your children at school, to gain qualifications to help you find work or to give you more confidence when using your computer and digital skills in everyday life. Whatever your reason to learn, we have a course option to suit you.

During your appointment you’ll complete some skill checks to find out what level of digital skills you currently have, including what you are already good at and what it is you need to practice or learn. You’ll also discuss whether you would prefer to learn in one of our centres or virtually at home. Your advisor will then be able to help you to choose the right course and type of learning for you.

What qualification will I get when I join a course?

It depends on the course; your advisor will explain the different options, which include nationally recognised qualifications, as well as certificates issued by the East Riding of Yorkshire Council.

What will happen after I decide on a course?

Your advisor will give you more information about your chosen course and confirm a start date and time with you. We will also talk to you about what to expect on your first day of learning and ask you to read a short induction about what it’s like to learn with us. This will explain what we do to keep you safe during your time with us and give you an understanding of the fundamental British values we abide by and how we promote equality and diversity in our learning environments.

Your advisor will keep in touch with you during your learning to offer support and to make sure you always have the opportunity to give us feedback about your experience.

Can we help you to learn?

You can find more information on the Financial help and additional support page or you can contact us to talk about this and any other support we can provide.